Ski Rental Delivery Policies

Reservations

To qualify for our lowest rates, your reservation must be booked two full days (48 hours) in advance online or by calling 970.547.4416. A minimum 3-day rental is required.  Black Tie Ski Rentals reserves the right to substitute equipment of equal or greater value in order to accommodate all advance reservations.  Please note that there is a 4-day minimum for reservations during the Winter Holiday Season (December 21, 2022 – January 3, 2023)  and Spring Break (all of March).

Payment Policy

A credit card is required to hold a reservation.  The card will not be charged until the delivery of the equipment.  Promotions cannot be added or adjusted after delivery.

Cancellation Policy

Reservations cancelled 48 hours or more prior to scheduled delivery will not be charged. If cancelled within 48 hours of the scheduled delivery, a charge of 1 day’s rental plus tax will be applied to each guest on the reservation at the time of cancellation.  If you do not arrive for your reservation and do not notify us, you will be charged in full.  If you need to cancel your reservation within 48 hours of your delivery, please call us directly at 970.547.4416.

Early Returns

If you wish to return your equipment before your pre-arranged return date, you must notify Black Tie prior to 7 pm the evening before your new return date.  Equipment returned early is entitled to a refund equal to half the remaining rental amount.  Furthermore, please note that gear returned after just one or two days of renting will still be considered a three-day rental and will not be eligible for a refund.  If you are unsure of how many days you will need the gear, please make your reservation for the lower number of days.  You can always call us at 970.547.4416 to extend your reservation.

Pick-Up and Return Policy

The rental period will begin on the delivery date when the equipment is delivered before 2:00PM. Equipment delivered after 2:00PM will have a rental period beginning the following day. Black Tie Ski Rentals will attempt contact via phone call the day the equipment is due. If the guest does not respond by 9:00am the following day, the Reservations Office will charge an additional rental day for each piece of missing equipment. If no contact information is provided by the guest, and the guest does not notify Black Tie Ski Rentals that the equipment is available for pick up, the Reservations Office will charge an additional rental day for each piece of equipment.

Damage Waiver

An optional Damage Waiver is available and covers damage to equipment caused by normal wear and tear incurred while skiing. It does NOT cover damage due to NEGLIGENCE, THEFT, or LOSS. Skiing on sidewalks or in parking lots produces a very consistent pattern of damage and is considered negligence.  If you opt to not purchase the damage waiver and return equipment that is damaged, you will be charged for the materials and labor required to repair the damage.